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Echo360 -- First Use in Bb Learn

First Use in a Bb Learn Course

  1. Click the "Class Capture" or "echo360 Class Recordings" link in the left-hand course menu in your Bb Learn course. This link is circled in the example screenshot below.
    1. Note that your course will most likely not be called "INFO-TEST2" or have the "Class Capture" link in the exact same spot in the left-hand course menu.
      Class Capture.png


  2. On the "Class Capture" or or "echo360 Class Recordings" webpage, click the link under "Build Content" with the same subject code and course number.

    1. The link may start with "echo360 for" and then list your class's subject code and course number.

      Class Capture Echo360 link.png

  3. You should see an echo360 webpage with the recordings or live broadcasts for your class.

  4. Not seeing the echo360 webpage?

    1. (Safari users only) If you get a message about allowing cookies, set Safari to always allow all cookies. Instructions are below.

      1. Click the "Safari" menu.

      2. Click "Preferences."

      3. Click "Privacy."

      4. Select "Always allow" next to "Cookies and website data."

      5. Close the "Security" window.

      6. Reload the Bb Learn webpage.

    2. Everyone else, or If you a Safari user and still have issues, disable your pop-up blocker for Bb Learn. Instructions are below.

      1. Set your internet browser to allow pop-up tab/windows for Bb Learn (or all websites with Safari). Here's how to do this in all the major internet browsers (in no particular order).

        1. Firefox pop-up disabling

          In Firefox, the blocked pop-up message will look like the example screenshot below. Click the "Preferences" button shown in the upper-right corner of the example screenshot below. Then click "Allow pop-ups for learn.dcollege.net." (Linux Ubuntu 14.04 LTS users will likely need to click "Preferences," then "Edit Pop-Up Blocker Preferences...," enter "https://learn.dcollege.net" (note the "s" after "http") in the "Address of website:" field, then click "Allow" to allow "https://learn.dcollege.net" to have pop-ups, then click "Save Changes.")
          Firefox prefences.png

        2. Internet Explorer pop-up disabling

          In Internet Explorer 11, the blocked pop-up message will look like the example screenshot below. Click "Options for this site." Then click "Always allow." You may not need to do anything more for the Echo360.org website for your Bb Learn course to open in a new window, but if you do, proceed to step 4. 

          Internet explorer prefences.png

        3. Safari pop-up disabling

          In Safari, you will not get a message that pop-ups are blocked. To allow pop-ups, click the "Safari" menu, click "Preferences," click "Security," uncheck "Block pop-up windows," and close the "Security" window.

          Please note that this will allow pop-ups on all websites you visit in Safari.

          Safari unfortunately does not allow you to select specific websites where pop-ups are allowed, so you may wish to use a different internet browser if this is an issue for you.

          Or, after you are finished with echo360, you can block pop-ups again. To block pop-ups again, click the "Safari" menu, click "Preferences," click "Security," check "Block pop-up windows," and close the "Security" window.

        4. Chrome pop-up disabling

          In Chrome, the blocked pop-up message will look like the example screenshot below. Click on the pop-up blocked icon circled in the example screenshot below. Then select "Always allow pop-ups from learn.dcollege.net" and click "Done." 
          Chrome Popup Disable.png

        5. Edge (NOT RECOMMENDED) pop-up disabling

          Edge is not recommended for use with Bb Learn or echo360.

          If you want to still try to use Edge, then in Edge, the blocked pop-up message will look like the example screenshot below. Click "Always allow."

          Edge Popup.png

      2. If new tab/window opens (possibly with code on it), close the new tab/window.
      3. Reload the Bb Learn webpage.

      4. If reloading the Bb Learn webpage does not give you access to the echo360 recordings or live broadcast, follow the instructions below.

        1. Click the house icon circled in the example screenshot below.

          Launch Page Home Button.png

        2. Repeat steps 1-2 above, and you should then have the echo360.org website for your Bb Learn course open in a new window.

    3. Unless you have set your browser not to save your preferences, you should now only have to do steps 1-2 to access the echo360.org website through Bb Learn.

      1. But look below for additional assistance if needed.

Trouble with echo360

If you have any problems with echo360 after following the above instructions, see the following webpages:

CCI Support Site