echo360 -- Rebooting echo360 Devices in CCI Classrooms
Here is how CCI iCommons or uCommons staff can reboot an echo360 SafeCapture HD device.
All CCI classrooms have an echo360 SafeCapture HD device in them or near them. This is the device that allows for recording, storing, and streaming video and audio feeds from CCI classrooms for events and class recordings.
These devices should be rebooted once a week, when nothing is being recorded.
Rebooting an echo360 device can also often technical issues with recordings or live broadcasts.
Echo360 takes 10 minutes or so to fully reboot. The live video stream and recording will start immediately afterwards again, but there will be a 10 minute or so gap.
To reboot an echo360 device, do the following.
1. Grab the podium key.
(a) Ask the co-op or John McNamara or another student assistant if you don't know where to find this key.
2. Bring a cellphone with a flashlight option or a flashlight.
3. Enter the CCI classroom, and open up the back of the podium with the key.For SC 326 (3401 Market Street), go instead to the small equipment room on the same floor and open up the small server rack.
(a) Ask the co-op or John McNamara or another student assistant if you don't know where this room is.
4. Find the echo360 device, turn the switch off on the back right of the device, wait 10 seconds, and turn the switch on again.
(a) If you have trouble finding the echo360 device, look at the front of the podium for a device labeled echo360, then figure where that device would be located when viewed from behind.
5. Lock up the podium. That's it.